Privacy Policy for SignalSauce

Last Updated: December 8, 2025

This Privacy Policy explains how SignalSauce ("we," "us," or "our") collects, uses, and protects your information.

1. Information We Collect

1.1 Information You Provide
- Email address (when you sign up)
- Payment information (processed by Stripe, we do not store card details)
- Name and billing address (for invoicing)
- Any information you provide when contacting support

1.2 Automatically Collected Information
- Usage data (pages visited, features used)
- Device information (browser type, operating system)
- IP address
- Cookies and similar tracking technologies

1.3 Business Intelligence Data
- Information about companies is collected from publicly available sources
- This data is not personal information and is publicly accessible

2. How We Use Your Information

We use your information to:
- Provide and improve SignalSauce services
- Process payments and send billing communications
- Send you service-related emails (monthly deliveries, account updates)
- Respond to your requests and support inquiries
- Analyze usage to improve our service
- Comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are in the EU/UK, we process your data based on:
- Contract performance: To provide SignalSauce services you subscribed to
- Legitimate interests: To improve our service and communicate with you
- Consent: For marketing communications (you can opt out anytime)
- Legal obligation: To comply with tax and legal requirements

4. Marketing Communications

We may send you:
- Service emails (account updates, monthly deliveries) - these cannot be opted out of while subscribed
- Marketing emails (promotions, tips) - you can unsubscribe anytime

You can unsubscribe from marketing emails by clicking "unsubscribe" in any email or contacting us.

5. Data Sharing

We do not sell your personal information. We share data only with:

5.1 Service Providers
- Stripe (payment processing)
- Supabase (database and authentication)
- Hosting providers (website infrastructure)
- Analytics tools (to understand usage)

5.2 Legal Requirements
We may disclose information if required by law or to protect our rights.

6. Data Security

We implement appropriate security measures to protect your information, including:
- Encryption of data in transit (SSL/TLS)
- Secure payment processing through Stripe
- Regular security assessments
- Access controls and authentication

However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information:
- While your account is active
- As required for legal, tax, or accounting purposes
- For up to 12 months after account cancellation (unless you request deletion)

8. Your Rights

Depending on your location, you may have rights to:

8.1 GDPR Rights (EU/UK users)
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
- Withdraw consent

8.2 CCPA Rights (California users)
- Know what personal information we collect
- Request deletion of your information
- Opt out of sale (we do not sell data)

To exercise these rights, contact us at support@signalsauce.io

9. Cookies

We use cookies and similar technologies to:
- Remember your preferences
- Understand how you use our service
- Improve functionality

You can control cookies through your browser settings, but this may affect functionality.

10. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

11. Children's Privacy

SignalSauce is not intended for users under 18. We do not knowingly collect information from children.

12. International Data Transfers

If you are outside the United Kingdom, your information may be transferred to and processed in the United Kingdom. We ensure appropriate safeguards are in place for such transfers.

13. Changes to Privacy Policy

We may update this policy periodically. Continued use after changes constitutes acceptance. We will notify you of material changes via email.

14. Company Information

SignalSauce is operated by:
InvisibleHustle LTD
Company Number: 16731387
Registered Address: 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF

15. Contact Us

For privacy questions or to exercise your rights:

Email: support@signalsauce.io
Address: 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF

For EU/UK users, you have the right to lodge a complaint with your local data protection authority (ICO in the UK).